Accessibility statement
The Spanish Securities Market Commission (CNMV) is committed to making its website accessible, in conformity with Spanish Royal Decree 1112/2018 of 7 September on the accessibility of websites and Apps for mobile devices of the public sector (hereinafter, Spanish Royal Decree 1112/2018).
This accessibility statement applies to the following website:
Compliance status
This website is partially compliant with Spanish Royal Decree 1112/2018, due to the exemptions and non-compliance of the issues listed below.
Non-accessible content
The content listed below is not accessible in accordance with the UNE-EN 301549:2022 standard for the following reasons:
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Non-compliance with Spanish Royal Decree 1112/2018
- Some pages include non-text content with no appropriate text alternative [Requirement 9.1.1.1, Non-text Content].
- In some forms, certain input fields do not have their purpose programmatically determined [Requirement 9.1.3.5, Identify Input Purpose].
- On some pages, the colour contrast of certain text does not meet the minimum required level [Requirement 9.1.4.3, Contrast (Minimum)].
- On some pages, content does not reflow correctly when the viewport width is changed [Requirement 9.1.4.10, Reflow].
- On some pages, there are time limits that cannot be adjusted, extended or turned off [Requirement 9.2.2.1, Timing Adjustable].
- Some links do not have a sufficiently clear purpose based on their text or context [Requirement 9.2.4.4, Link Purpose (In Context)].
- In some interactive controls, the accessible name does not include or does not match the visible label [Requirement 9.2.5.3, Label in Name].
- Some content or sections in a language different from the page’s main language do not have their language change programmatically determined [Requirement 9.3.1.2, Language of Parts].
- On some pages, changes of context occur when certain elements receive focus [Requirement 9.3.2.1, On Focus].
- In some forms or controls, changes of context occur when data is modified or values are selected [Requirement 9.3.2.2, On Input].
- Some input errors are not properly identified [Requirement 9.3.3.1, Error Identification].
- Some forms are missing labels or instructions for correctly completing the fields [Requirement 9.3.3.2, Labels or Instructions].
- Some forms do not provide appropriate suggestions for correcting input errors [Requirement 9.3.3.3, Error Suggestion].
- Some interactive components have a name, role or value that is not correctly defined programmatically [Requirement 9.4.1.2, Name, Role, Value].
- On some pages, status messages are not correctly defined programmatically [Requirement 9.4.1.3, Status Messages].
- Some pages do not fully comply with the applicable WCAG conformance requirements [Requirement 9.6, WCAG Conformance Requirements].
- Some of the service documentation may not be available in an accessible format [Requirement 12.1.2, Accessible Documentation].
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Disproportionate burden
- Not applicable.
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The content is not within the scope of the applicable legislation.
- There are computer files in PDF or other formats published before 20 September 2018, which do not fully comply with all accessibility requirements.
Development of this accessibility statement
This statement developed was on 30 September 2022.
The method used to prepare this statement was an external self-assessment carried out by CTIC Centro Tecnológico.
Last review of the statement: April 13, 2026.
Feedback and contact information
The communications, requests, complaints and claims refer to the accessibility of the CNMV's Virtual Office.
Should you wish to make any complaint against or enquiry regarding a financial entity supervised by the CNMV, please access the “Investors and Financial Education” in the CNMV’s website or via the “claims, complaints and enquiries by investors” in its Virtual Office.
Communications
Communications on accessibility requirements (Article 10(2)(a) of Spanish Royal Decree 1112/2018) may be issued, for example:
- To report any potential infringement by this website.
- To notify other difficulties in accessing content.
- To make any other type of enquiry or suggestion for improvement related to website accessibility.
These communications may be issued in two ways:
- Via the following electronic form.
- By calling the Unit Responsible for Accessibility, telephone no: 915 851 504
Requests for accessible information and complaints
Also, the content published on this on the Virtual Office of the CNMV, which is exempted from the obligation of being accessible, may be requested in an accessible format and complaints may be made regarding compliance with the accessibility requirements (Article 10(2)(b) of Spanish Royal Decree 1112/2018) in the following manner:
- Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems. Then choose Accessibility: Requests for accessible information, complaints and claims regarding accessibility.
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In person at the CNMV register or by post sending a letter to the:
Unit Responsible for Accessibility
Strategy, Innovation and Sustainable Finance Department
C/ Edison, 4, 28006 Madrid | C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
The followingRequest and complaints formmay be used to make your request or complaint.
The Request for accessible information will clearly specify the facts, reasons and petition, allowing for it to be confirmed that the request is reasonable and legitimate.
Communications, requests and complaints related to the accessibility of this website will be received and processed by the Unit Responsible for Accessibility belonging to the Strategy, Innovation and Sustainable Finance Department. The period to respond to the interested party will be of twenty business days. Once the maximum resolution period elapses without a response being notified, it will be understood that the request for accessible information was not accepted or that the complaint was not considered.
Enforcement procedure
Once the request for accessible information or complaint is performed, the interested party may file a claim is this were rejected, there was disagreement with the decision adopted or the response did not fulfil the requirements established in Article 12.5. Similarly, a claim may be filed in the case the period of twenty business days elapses without any response being obtained.
La reclamación puede ser presentada del siguiente modo:
- Electronic submission, via the CNMV Electronic Register (Virtual Office) by accessing the “Open Area” section and identifying yourself using the appropriate authentication systems.Then choose Accessibility: Requests for accessible information, complaints and claims regarding accessibility.
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In person at the CNMV register or by post sending a letter to the:
Unit Responsible for Accessibility
Strategy, Innovation and Sustainable Finance Department
C/ Edison, 4, 28006 Madrid | C/ Bolivia 56, (4ª Planta) 08018 Barcelona.
The following Claims form may be used to make your claim.
Claims related to digital accessibility of this website will be resolved by the General Director of Strategic Policy and International Affairs. The period to respond to the interested party will be of two months. Once the maximum resolution period elapses without a response being notified, it will be understood that the claim was rejected.
Mandatory documentation
The presentation of requests, complaints and claims on the accessibility of websites and mobile device applications of the CNMV initiates an administrative procedure. For this reason, the request, complaint or claim will state the identity of the interested party.
Where the interested party is a natural person and the request, complaint or claim on digital accessibility is presented by post o in person at the CNMV register:
- If presented on one’s own behalf, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party will be attached.
- If presented through a representative, a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document of the interested party and the representative, together with a copy of the power of attorney or other document accrediting the representation, will be attached.
Requests, complaints or claims on digital accessibility in which the interested party is a legal person and which are presented by post o in person at the CNMV register will include a copy of both sides of the Spanish national identity document (DNI) no., foreigner’s identity no. (NIE), passport or other valid identity document identifying the signatory of the request, together with a copy of the power of attorney or appointment to act on behalf of the legal person.